Managed Services

Discover our suite of managed services tailored for the unique challenges of the UK emergency services. From safeguarding the vulnerable with NM Online to revolutionising incident communication with MAIT and accelerating alarm responses with ECHO, AVR Group empowers our emergency responders.

NM Online is a comprehensive system designed to enable UK Police Forces to request and manage temporary security systems.

  • Immediate setup and management of temporary security systems.

  • Safeguarding vulnerable individuals and properties.

  • Customisable to meet the unique needs of emergency services.

MAIT, or Multi Agency Incident Transfer, is the catalyst for seamless incident communication among emergency services. Developed in collaboration with British APCO, MAIT adheres to an open standard, fostering quicker and more informed decision-making during critical incidents.

  • Real-time communication between emergency services and responders.

  • Streamlining processes to enhance collaboration and decision-making.

  • An adopted open standard for government incident information sharing.

ECHO, or Electronic Call Handling Operations, is a not-for-profit organisation accelerating blue light responders' deployment. With automated alarm signalling and messaging between Alarm Receiving Centres (ARCs) and blue light services, ECHO ensures swift communications in over 40,000 emergency incidents annually.

  • Rapid communication between ARCs and blue light services.

  • Over 300,000 ECHO-connected alarmed sites experience significantly quicker police response times.

  • Enhancing overall emergency response efficiency.

Find out more about how we are transforming emergency communications